At The Cue Shop we stand behind all of our products and only stock quality cues. All of our incoming and outgoing cues are quality checked with focus on straightness, tip quality, and overall design including any paint or decals. We first check each cue when they arrive in our store, and we will again check each cue before it is placed on our shelves, or before it is packed and shipped.
For all of our online orders, we personally check each cue before sending. From there, your cue is carefully packed to ensure it remains in perfect condition until it reaches your door. Here is what we do to ensure that your cue stays safe during the shipping process
We recommend storing your cue in a cue case to protect both the interior and exterior of the cue. If a case is purchased with a cue, we will still place the cue in a PVC sleeve before placing the cue in the case. This both protects the exterior of the cue, as well as the interior due to minimised movement in the case. From there, we will wrap the case in kraft-back bubble wrap, before securing the cue and case in a fragile-marked cardboard box. Check out our cue cases here!
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